Scratch-and-win firm ordered to refund RM6,000
KLUANG: The Consumer Claims Tribunal here has ordered a “scratch-and-win” company to refund RM6,000 to a furniture company manager as the man did not receive any prize as promised.
Md Zin Nasuha, 52, told the tribunal he was approached by an employee of Starr Healthcare Sdn Bhd while he was shopping with his family at a hypermarket in Batu Pahat on July 27.
The man told Md Zin that he had two scratch-and-win tickets which could bring winnings including a car and a holiday trip but he had to pay for “tax” on the prizes.
“I was reluctant at first but the man was persistent and I eventually relented. I scratched both tickets but only one of them contained a serial number,” he said, adding that the man then offered to follow him to the bank to withdraw the money to pay for the “tax”.
Md Zin said he could only withdraw RM2,000 from his bank account using his ATM but the man insisted that he needed at least RM6,000 to continue to be eligible for the scratch-and-win prizes.
He eventually paid RM6,000, to the company and was told that he won a stove set.
“They neglected to tell me about the smaller prizes included in the scratch-and-win. I felt cheated as I had only won a stove,” he said.
Md Zin said he lodge a police report after the company refused to refund his money.
Consumer Claims Tribunal president Reihana Abd Razak ordered the company to pay RM6,000 to Md Zin.
Original News from theStar